Privacy Policy
The short version: we store the minimum needed to run your account and your subscription. No ads. No analytics resold to third parties.
Last updated May 2026
1. Who we are
MoonMix is operated by Awaren (the Netherlands). You can reach us at support@awaren.nl for any privacy question, data request, or account deletion request.
2. What we collect
When you create a MoonMix account, the following is stored:
- Authentication data — your email address (and, if you sign in with Apple or Google, the identifier they return to us). Held by our authentication provider, Supabase.
- Profile — a row that links your account to your timer preferences and bookmarks.
- Timer bookmarks — the presets you save inside the app (duration, chosen bells, chosen background sounds, scenes).
- Premium subscription record — whether you have an active MoonMix Premium entitlement, the purchase date, and the product (monthly, yearly, or lifetime). The actual payment is processed by Apple or Google; we never receive your card details.
We do not collect contact lists, location, microphone audio, or health/fitness data. We do not use any advertising SDKs.
3. Service providers we use
- Supabase (EU region) — database and authentication for your account, bookmarks, and premium record.
- RevenueCat — subscription management bridge between Apple App Store / Google Play and our database. Receives your store-side subscription identifier so we can sync your premium status.
- Apple App Store / Google Play — process the payment and manage renewal of your subscription according to their own terms.
- Vercel — hosts this website (moonmix.app). Vercel Analytics counts anonymous page views; no personal identifiers are stored.
4. How we use your data
- To create and authenticate your account.
- To sync your bookmarks and premium status across your devices.
- To unlock premium-only features when your subscription is active and to lock them again when it expires or is cancelled.
- To respond to support requests you send to support@awaren.nl.
We do not sell your data, we do not share it with advertisers, and we do not profile you outside the app.
5. Your rights
You can access, export, correct, or delete your data at any time. The fastest way is from inside the app: Settings → Account → Delete account. This permanently removes your authentication record and cascades the deletion to your profile, bookmarks, and premium row.
You can also email support@awaren.nl and we will action your request within 30 days, as required by GDPR.
Cancelling a subscription is handled by Apple or Google. Deleting your MoonMix account does not automatically cancel a paid subscription — to stop renewal, manage it from your App Store or Play Store account settings.
6. Retention
We keep your account data for as long as your account exists. After you delete the account, related rows are removed immediately. Backup snapshots may retain copies for up to 30 days before they roll off.
7. Children
MoonMix is not directed at children under 13. If you believe a child has created an account, please email us and we will delete it.
8. Changes to this policy
If we make material changes, we will update the “Last updated” date and, where appropriate, notify you inside the app. Continued use of MoonMix after the changes constitutes acceptance.